SMS Terms of Service

1. Purpose & Service Description

LTG AI Solutions America, LLC ("LTG AI", "we", "us", or "our") provides SMS notification services as part of our B2B software solutions. These SMS messages are sent for operational and transactional purposes only, including:

• Quality control alerts and failure notifications
• Operator login verification codes
• System status notifications
• Critical operational alerts
• Account security notifications

This service is NOT used for marketing or promotional purposes.

2. Consent & Opt-In

By entering into a contract with LTG AI Solutions at the enterprise level for our B2B software services, users consent to receive SMS messages related to service operations. Consent is provided through:

• Signing an enterprise service agreement
• Providing a phone number during account setup
• Opting in through application settings

You may revoke consent at any time by following the opt-out instructions below.

3. Message Frequency

Message frequency varies based on your usage of our services and operational needs. Generally:

• Low volume - Only critical alerts and notifications as needed
• Login verification codes are sent only when you request them
• Alert frequency depends on your configured notification preferences

4. Message Types

You may receive the following types of SMS messages:

• Operational Alerts - QC failures, system anomalies, urgent notifications
• Verification Codes - One-time passwords for secure login
• System Notifications - Service updates, maintenance alerts
• Account Security - Password reset codes, security alerts

5. Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying with any of the following keywords:

After opting out, you will receive a one-time confirmation message confirming your unsubscription. You will not receive any further SMS messages from us unless you opt back in.

Note: Opting out of SMS may affect your ability to receive critical operational alerts and login verification codes.

6. Help & Support

For assistance with our SMS service, you can:

• Reply HELP or INFO to any of our messages
• Email us at support@ltgai.com

7. Message & Data Rates

Message and data rates may apply. Standard messaging rates from your wireless carrier will apply to all SMS messages sent to and from our service. Please contact your mobile carrier for details about your messaging plan.

8. Privacy

We respect your privacy and are committed to protecting your personal information. Your phone number and SMS data are:

• Used solely for the purpose of delivering service-related notifications
• Never sold, rented, or shared with third parties for marketing purposes
• Stored securely using industry-standard encryption
• Retained only as long as necessary for service delivery

9. Carrier Limitations & Disclaimer

SMS delivery is subject to carrier network availability and coverage. We cannot guarantee delivery of SMS messages due to:

• Carrier network limitations or outages
• Device incompatibility
• Geographic coverage gaps
• Carrier filtering policies

LTG AI is not liable for any delays or failures in SMS delivery caused by carrier networks or circumstances beyond our control.

10. Contact Information

If you have any questions about these SMS Terms of Service, please contact us: