Privacy Policy

Last updated: December 2024

1. Information We Collect

QCGenius collects the following information to provide our quality control services:

  • Account information (email, phone number, name)
  • Organization and team membership data
  • Photos captured during quality inspections
  • Inspection results and history
  • Device information and usage analytics

2. How We Use Your Information

We use your information to:

  • Provide AI-powered quality control analysis
  • Store and display inspection history
  • Send alerts and notifications to supervisors
  • Improve our AI models and service quality
  • Maintain security and prevent fraud

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. Inspection photos and data are stored in secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, or destruction.

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Other members of your organization (based on role permissions)
  • Service providers who assist in operating our platform
  • Legal authorities when required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

6. Delete Your Account & Data

You can request deletion of your account and all associated data at any time. To request deletion:

  1. Send an email to support@ltgai.com
  2. Include the email address or phone number associated with your account
  3. We will process your request within 30 days

Upon deletion, the following data will be permanently removed:

  • Your account and profile information
  • All inspection photos you captured
  • Your inspection history and results
  • Organization membership data

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

support@ltgai.com